1. SHIPPING & DELIVERY POLICY
We provide delivery via Australia Post to any address within Australia. However, do note that we do not deliver to PO Boxes, military, or restricted areas.
Upon entering your delivery details, we will auto calculate the delivery charges based on your entered address.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
We accept payments via VISA/MASTER credit and debit cards, Direct Deposit and PayPal.